The Clayton Center for the Arts strives to provide every patron with an enjoyable and comfortable experience. Please feel free to alert a staff member with any needs or concerns you may have. We are excited to have you at our theatre!
Ticketing
We strongly encourage patrons to purchase tickets online. Tickets are available through the Clayton Center website. E-Tix is our ticketing software, so you may receive confirmation emails through E-Tix.
Box Office Hours:
THE BOX OFFICE WILL BE CLOSED FOR STAFF VACATION FROM OCTOBER 21 – OOCTOBER 28, 2024.
By Phone: 10 am to 4 pm Tuesday through Friday
In Person: 10 am-4 pm Wednesday through Friday
The Box Office will open one hour before performances. Online ticket sales end one and a half hours before events. Tickets are available at the Box Office until a half hour after the show opens unless the performance is sold out.
Mandy Hyde is the Clayton Center’s Box Office Manager and can be contacted through email Mandy.Hyde@maryvillecollege.edu or 865-981-8590
All ticket sales are final. There are no refunds, exchanges, or retroactive
discounts.
Parking
The Clayton Center for the Arts parking is immediately adjacent to the building and free of charge. The parking lot has 212 spaces. Accessible parking is available for vehicles with the proper hanging tag or license plate. Additional event parking is at Bartlett Hall, Cooper Athletic Center, and Fayerweather Hall. Additional parking is within a short walk of the Clayton Center for the Arts. Parking signs will indicate approved parking lots.
Parking is not allowed in Maryville College residential lots.
See Parking Map here.
Children
Children are welcome at events. Some shows, if not appropriate for children, will note restrictions on the website. Children over age 2 must have a ticket.
Late Seating
Each show’s producer, presenter, or artist determines the seating policy for late arrivals. In some instances, patrons may be refused late seating or must wait to be seated until an appropriate interval in the performance.
Cameras and Recording Devices
Due to copyright laws and contractual obligations from artists and production companies, taking photographs or recordings is strictly prohibited.
Special Needs and ADA:
The Clayton Center for the Arts provides accessibility for patrons with special needs. For accessible or special needs seating, please inform the Box Office at 865-981-8590.
The Clayton Center offers Assisted Listening Devices for patrons with hearing disabilities. This service is free of charge and is available for most performances.
Sign-interpreted performances may be arranged in advance by contacting the Clayton Center Box Office.
Concessions
We invite you to enjoy a drink or a light snack before and during Clayton Center performances. The Clayton Center bar serves wine, beer, liquors, soft drinks, water, and light snacks. Cash or credit cards are accepted.
Clayton Center Inclement Weather Policy for Performances
If a performance is canceled or rescheduled due to inclement weather, you will receive notification from the Box Office via e-mail or telephone. You will receive a refund if the performance is canceled. However, if the performance is rescheduled, you may choose to receive a refund or exchange for an alternate performance of equal value.
Restrooms
All restrooms at the Clayton Center are wheelchair accessible and are available on both levels of the Clayton Center on the Box Office side of the foyer. Family restrooms are also located on both levels.
ATM Location
For your convenience, an ATM is located inside the Grand Foyer to the right of the Box Office.
Pets
We all love our furry friends; however, pets are prohibited in the Clayton Center for the Arts. Service animals are, of course, allowed to accompany their owners if adequately designated.
Lost and Found
If you misplace something during your visit, please call the Box Office at 865-981-8590 during regular hours, and we will be happy to search for our lost and found items.
Tips for Guests:
We want everyone attending a live performance to have the best experience possible.
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- Please remember to turn off or silence electronic devices – including cell phones, pagers, smartphones, games, computers, watches, or anything that may sound and disrupt the performance.
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- Please refrain from using your cell phone during performances. The light from your device can be disruptive to others.
What if I lose my tickets?
Please contact the Box Office if your tickets are lost or stolen. Proof of identity will be required to reprint. If tickets are purchased through an unauthorized third party, they cannot be reprinted or refunded. Only purchase tickets from the Box Office, at claytonartscenter.com.
